The world’s most innovative companies build winning customer experiences with Segment
Centralize and simplify customer data collection across online and offline touchpoints
See the complete view of your customer by unifying data across web, mobile web, apps, email, support, and offline interactions.
Identify traits of your high value customers and uncover key events along the customer journey that impact growth, engagement, and retention.
Centralize and scale access to high-quality, secure data and deliver it to the tools and internal teams that need it.
Make informed decisions with clean and compliant customer data
Power your tools and product cross-sell recommendations with clean, reliable data.
Align your teams and tools with secure and consistent customer data.
Simplify compliance with automated data governance and real-time PII screening.
Personalize every interaction across the omnichannel customer journey
Create real-time audiences and campaigns without relying on your engineering team.
Deliver personalized experiences wherever your customers are, whether in a local branch or online.
Use individualized data to drive the behaviors or product features that increase customer loyalty and engagement.
Industry-leading Security & Compliance
Our commitment to security and compliance includes a comprehensive suite of certifications and attestations so you can trust that your data stays secure and compliant.
Use Segment to integrate with internal systems and best-in-class tools
Activate audiences in 450+ marketing and analytics tools in real time.
“Twilio Segment provided Earnest with a single user identity and consistent, granular customer data that the team needed to create the advanced, customized metrics to scale the affiliate program.”
Goutham ValetiHead of Analytics
loan volume growth and saved borrowers well over $100M