Segment releases Transparency Reports once a year. These reports provide information regarding the volume and nature of governmental requests for Segment customers’ data.
Segment is a Customer Data Platform (CDP). Businesses use Segment to manage the collection and use of data gathered through their digital properties (websites, apps, etc). Each Segment customer has their own customized instance with unique data. For more information about how different businesses can use Segment, see https://segment.com/customers/. Segment’s policy is to notify its customers when we receive legal process seeking information related to their Segment use, except where we are legally prohibited from doing so by court order or applicable law, or if there are exceptional circumstances, like imminent risk of death or bodily injury. Additionally, we encourage parties requesting data to contact Segment customers directly and request information from our customers, rather than Segment.