Twilio + Segment
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The world’s most innovative companies build personalized customer experiences with Twilio and Segment
Twilio + Segment are better together with Twilio Engage
Twilio Engage combines Twilio’s scalable, reliable communication APIs with Segment’s world-class customer data infrastructure, so you can design personalized omnichannel campaigns across all channels.
“With Twilio Engage, we are able to collect, unify and connect customer data in real time and build meaningful relationships at every touchpoint of the customer journey. We’re accelerating our digital business and data infrastructure by nearly a decade, and by doing so, delighting our customers.“
Delight your customers across all digital channels
Meet your customers where they are by engaging on any channel – video, voice, email and messaging – you name it.
Create one customer conversation
Coordinate customer interactions across every touchpoint so your customer-facing teams always have the context to pick up where the conversation left off.
Make every interaction meaningful
Identify your most important audiences and optimize for the best channel, time, frequency and message for every single customer.
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Power your customer data strategy.
2021 State of Customer Engagement report
2020 transformed the way we communicate. Check out the State of Customer Engagement report to explore five trends defining digital engagement in 2021.
Leading brands are building with Twilio
Explore what 200,000+ of your peers, from startups to global enterprises, have built with Twilio.