Segment Customer Data Platform
See what Twilio + Segment can do for you
Unlock the power of your customer data and make every engagement more personal and impactful.
Trusted by startups and the world's largest companies
Build intelligent customer engagement into every channel
Unlock
customer data
Break down data silos and create a complete, unified picture of your customer.

Empower customer teams
Give relevant context to customer facing teams and make communication more impactful.

Elevate customer experience
Engage customers on any channel and deliver personalized and timely messages.

Personalize on every channel
Go from idea to campaign in minutes with a centralized marketing strategy across all channels.

“Twilio and Segment enable Vacasa to understand the entire customer journey to more effectively deliver personalized messages to guests and remove friction from their vacation experience.”
G Scott
Director of Marketing Analyticsmore guest bookings with personalized campaigns
Unified customer database
Build a unified view of your customers across web, mobile, and Twilio data in your data warehouse.
Query-ready data
Warehouse data is automatically aligned to a set schema and optimized for cost and performance.
Deep customer insights
Evaluate campaign performance and deliverability metrics, analyze historical trends, and power data science models.
Getting started is easy
Start connecting your data with Segment.