Segment Customer Data Platform

See what Twilio + Segment can do for you

Unlock the power of your customer data and make every engagement more personal and impactful.

For information about how Segment handles your personal data, please see our privacy policy.

Trusted by startups and the world's largest companies

Build intelligent customer engagement into every channel

customer data

Break down data silos and create a complete, unified picture of your customer.

Illustration: Unlock customer data

Empower customer teams

Give relevant context to customer facing teams and make communication more impactful.

Illustration: Empower customer teams

Elevate customer experience

Engage customers on any channel and deliver personalized and timely messages.

Illustration: Elevate customer experience

Personalize on every channel

Go from idea to campaign in minutes with a centralized marketing strategy across all channels.

Illustration: Personalize on every channel

“Twilio and Segment enable Vacasa to understand the entire customer journey to more effectively deliver personalized messages to guests and remove friction from their vacation experience.”

G Scott

Director of Marketing Analytics

more guest bookings with personalized campaigns

Twilio Developer Plan

A new Segment plan exclusively for Twilio developers.

Unified customer database

Build a unified view of your customers across web, mobile, and Twilio data in your data warehouse.

Query-ready data

Warehouse data is automatically aligned to a set schema and optimized for cost and performance.

Deep customer insights

Evaluate campaign performance and deliverability metrics, analyze historical trends, and power data science models.

Getting started is easy

Start connecting your data with Segment.