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Unlock the power of your customer data and make every engagement more personal with Twilio and Segment.

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Trusted by startups and the world's largest companies

Build intelligent customer engagement into every channel

Unlock customer data

Break down data silos and create a complete, unified picture of your customer.

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Unlock customer data Unlock customer data
Empower customer teams Empower customer teams

Empower customer teams

Give relevant context to customer facing teams and make communication more impactful.

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Elevate customer experience

Engage customers on any channel and deliver personalized and timely messages.

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Elevate customer experience Elevate customer experience
Empower customer teams Empower customer teams

Personalize on every channel

Go from idea to campaign in minutes with a centralized marketing strategy across all channels.

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Customer Story

Twilio and Segment enable Vacasa to understand the entire customer journey to more effectively deliver personalized messages to guests and remove friction from their vacation experience.

3x

more guest bookings with personalized campaigns

Twilio Developer Plan

A new Segment plan exclusively for Twilio developers.
Unified customer database

Unified customer database

Build a unified view of your customers across web, mobile, and Twilio data in your data warehouse.

Query-ready data

Query-ready data

Warehouse data is automatically aligned to a set schema and optimized for cost and performance.

Deep customer insights

Deep customer insights

Evaluate campaign performance and deliverability metrics, analyze historical trends, and power data science models.

Getting started is easy

Start connecting your data with Segment

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