Customer Success CRM Marketing Automation

Strikedeck

Customer Success platform which actively manages customer relationships

Customer 360 dashboard: All customer data from systems like CRM, Support, Billing, etc., all in one place
Engagement: Product usage data analytics
Health Scores: Weighted health scores based on KPIs that matter
Automation: Workflow recipes that trigger alerts, notifications, update data, create tasks

How Strikedeck works

Strikedeck gathers data about customers and users from systems like CRM apps, issue trackers, billing systems, application logs and databases into a single hub. The collected data is analyzed and processed by the Strikedeck platform and it bubbles up insights and alerts about customer health, sentiment, engagement, and milestones. These insights and alerts can be then used to trigger key actions, workflows, and playbooks.

With Strikedeck’s 360° Customer Success dashboard, you’ll have a single, unified system of record for each and every customer

Real-time health scoring will help identify key customers that need attention, and alert you to critical status changes.

Simple, visual, and powerful trigger & action-based workflows can be programmed to efficiently target customer groups and tailor campaigns across your user base.

Get more out of Strikedeck with Segment

Sending data into Strikedeck from Segment makes it simple to get up and running quickly. Add Strikedeck as a destination and all the data about users, customers and their usage activity will be sent over to Strikedeck automatically.

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