TWILIO ENGAGE

Build personalized marketing campaigns on every channel

Design and optimize customer engagement for a digital-first world. Take the first step to unlocking the power of your customer data with Twilio Segment's CDP.

Twilio Engage

Know your customers

Go from idea to campaign in minutes with real-time, unified customer profiles.

Illustration: Know your customers

Personalize every interaction in one place

Centrally plan your marketing strategy across all channels and gain visibility for your entire team.

Illustration: Personalize interactions

Resources

Learn how to unlock the power of your customer data.

Guide

15 Ways to Use Data to Engage Your Customers

Use real-time customer data to power your engagement at every stage of the customer lifecycle.
Guide

The Ultimate Guide to Omnichannel

Learn what an omnichannel strategy looks like and how to implement it at scale.

Reach every customer, every time

Deliver personalized engagement using direct channels built on the APIs trusted to send billions of communications every day.

Illustration: Reach every customer

Activate anywhere

Build tailored campaigns for your use case on the most extensible platform.

Illustration: Activate anywhere

Measure beyond the click

Understand your full ROI story and invest your budget accordingly.

Illustration: Measure beyond clicks
USE CASES

Connect the end-to-end customer journey

Acquisition

Extend your valuable first-party data to acquire new customers.

  • Lookalike Audience Targeting
  • Promotional Discounts & Offers

Conversion

Design campaign strategies to drive customers towards purchase decisions.

  • Ongoing or Seasonal Campaigns
  • Reactivation Campaigns
  • Onboarding Campaigns

Retention

Grow your customer retention through personalized experiences.

  • Customer Loyalty Programs
  • Upsell Campaigns
  • Newsletter & Digests

Getting started is easy

Start connecting your data with Segment.

Get a demoCreate a free account